What’s Included?
The TinyMobileRobots Annual Subscription covers a range of fees, tools and services which all play an important part in ensuring the best possible performance of the robot(s).
Network and Connectivity (Required for robot(s) to operate)
- Robot SIM card: Enables online data connection, allowing the robot(s) to receive RTK signal (see below), access all saved field layouts, communicate with the tablet(s) via the internet, access software updates etc.
- Tablet SIM card: Enables online data connection, allowing the tablet(s) to access software updates, act as user interface to the robot, communicate with the robot as back-up for Bluetooth connection etc.
- RTK subscription: Correction signal in addition to satellite signals, ensuring high precision field painting.
Support Access
- Access to live support via phone, email and chat. The support team can connect to the tablet for remote troubleshooting and support thanks to the online data connection (see above) and the included KNOX security service.
- Access to online video and PDF tutorials and user manuals.
- Access to online information base and AI support tool
Continuous Software Updates
- Unlimited access to software updates for robot(s) and tablet(s), starting at time of purchase.
- This includes improvements on field templates, features and performance as well as access to newly added sports types and field templates (subject to robot model).
- See the following page for a list of examples.
Cloud Back-up of Fields
- Cloud back-up of all field layouts and their custom settings.
- Shared access to field layouts across your robot(s) and tablet(s).
- Save unlimited fields with custom settings.
Recent examples of software updates and improvements
- Low Paint Alert: The robot stops painting and informs the user via the tablet to refill paint.
- More intelligent driving patterns for the robot, allowing the user to select the driving pattern best suited for the field’s surrounding and surface
- New templates, including maze templates, event and celebration templates, soccer practice templates, etc.
- Improved line marking performance near trees and buildings
- Improved line marking performance on surfaces with mowing patterns (anti-napping)
- New Copy feature allowing users to manage layouts in layers
New software improvements are continuously released to TinyMobileRobots customers.