Updating the tablet
1. You can update your tablet and check for a new update in the settings. To do this, navigate to the app settings by tapping the settings icon () in the top left corner of the app.
2. Select 'About' from the settings menu on the left side.
3. You will now see the tablet ID and the software version. Tap the 'Check for Updates' button.
4. If a newer software version is available, you will receive a notification. Tap 'Update'.
5. You will see the update downloading, and at the end of the download, you will receive another notification. Tap 'Update' again.
6. Tap 'Done', and the tablet is now updated.
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My tablet says the app update is harmful. How should I proceed?
When updating the application on the tablet, a message might show "Harmful app blocked". However, the app can still be easily installed by following these steps:
1. Tap 'More details'.
2. Tap 'Install anyway'.
3. Once the installation is complete, tap 'Open'. This will return you to the start screen, now with the updated app version.
Updating the robot
If you believe that your robot software should be updated, contact your local dealer or customer support, and they will send the new software version to your robot. Make sure to follow these steps when updating your robot software. You can find the contact information for support here.
- Make sure the robot is online and connected to the internet before the software update has been sent by the dealer or the support team.
- Keep the robot in a stable position and do not use it while it is updating. This can take up to 20 minutes.
- When the update finishes, the robot's light will blink green. When this happens, please turn off the robot, wait 15 seconds, and turn it back on to finalize the update.